Giz reader ( or their families ) have in all likelihood had more than a few transaction with Best Buy ’s Geek Squad , so that ’s why we ’re charge you to this consumerist post on how to get stuff resolved . The Geek Squad chief executive officer dropped them a line on how to get your divine service - issue complaint directly to him and other EXEC and go around the low - level phone techs who ca n’t get anything done .
hop-skip on over to see how .
UPDATE : Geek Squad CEO foretell To Resolve Any Consumerist Reader Complaint He pick up , And Then Does So[Consumerist ]
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