The Federal Communications Commission just settled an investigating intoAT&T 911 outages from last twelvemonth , hitting the telecom company with a $ 5.25 million fine . The FCC ’s Enforcement Bureau madethe announcementon Thursday , stating that “ such preventable outages are unsufferable . ”
away from the amercement — which is really a drop cloth in the pail for thebillion - dollar giant — AT&T must also make changes and enhancements to its systems to mitigate and soften the blow of future outage , as well as “ on a regular basis file compliance report card with the FCC . ”
According to FCC rules , AT&T was required to “ convey all wireless 911 song ” as well as let emergency call center know about outages if they last longer than 30 minutes . The two AT&T 911 outage investigate by the FCC , which occurred on March 8 and May 1 of 2017 , lasted about five hour and 47 minutes , respectively . Around 12,600 user were ineffective to finish 911 calls during the March outage , with 2,600 failed 911 calls during the May outage .

“ The FCC ’s investigation also found that , during the March outage , the company failed to quickly , clear , and fully apprize all touch on 911 call centre , ” the newsworthiness liberation State Department .
Recently , former AT&T employees accuse leading of encouraging its sales teams to useunethical practicesto repulse up bang for unsuspicious and nonconsenting customers . Another recent report find that AT&T was slipping in extra “ administrative ” fee into its customers monthly phone bank note , start the company to potentially make an additional$800 million a year . And if you ’re deeply unsettled by the reach and power of the telecommunication giant , see out thisrecent opinion from a Union judge , approving the merge of AT&T and Time Warner .
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